My dad purchased a new bed a few weeks back so he and my mom could be together, yet each have their own mattress and their own movable frame. There have been some problems with them and my dad has been having to move the mattresses every night to keep them in the right place. The salesperson who sold them the beds called the other day to see how things were going and had to leave a message. This afternoon, my dad was able to speak with him. He really wanted to help get the problems resolved, so we went down to the store to talk with him further. He showed us a different base for the mattresses that should be helpful. The manager came over and we spoke with him too. He looked at the pictures we took that showed the issues. Both the salesperson and the manager were super friendly and helpful. When all was said and done, they will deliver new bases for the mattresses along with a new mattress for my dad – all at no extra charge. I was pleasantly surprised and my dad was satisfied.
I Found God today in truly helpful sales people.