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Nurse Advocate

My parents had an appointment with their favorite cardiologist today. I made sure we had everything we needed and headed to the downtown hospital. We debated whether to have the valet park the car and decided we didn’t want someone else in the vehicle. The plan was to drop my parents at the front door, let them check in, I would park and meet them there. The entrance to the hospital was jammed with cars both dropping people and waiting for the valet. Once we made it to the front of the line, I got my mom’s walker out and made sure their facemasks were on properly before they went in. It was apparent that the people behind me in line were getting impatient with me. I parked the car and made my way down the stairs to the other entrance. I reached for my facemask and couldn’t find it. So I went back up the stairs and found it just outside the car door. Back down the stairs I went and made the long walk to the doctor’s office. When I got there, my parents informed me that their doctor was not there. I had taken them to the wrong office. Of course, then I remembered that we made the appointment for the location that was only a few minutes from the house. All the reminders and such included that location, but for whatever reason, I had in my mind we needed to go downtown. The person at the desk said to call the office to see if my parents could get in a little later. I called but there was no answer. I left a message and we left the office to make the long trek back to the car. It took several attempts, but I finally got the other office on the phone. The person on the other end was less than kind and it took all I had in me to be patient. She let me know that my parents would not be able to get in to see their doctor until after the first of the year. She put me on hold several times as we discussed options. The final time she got back on the line, she was very cheery. She said she talked with the nurse who helped her with the schedule and that my parents can see the doctor next week. The nurse has always been so helpful to us. I was thrilled and thank her for her help. I had been super frustrated with all that had transpired and the fact that the nurse advocated for my parents and got things worked out almost made me cry I was so grateful.

I Found God today in an advocating nurse.

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